SALES

5.0

SERVICE

4.5

164 ratings and 101 comments received in the last 90 days.

16 August 2025

I had to chase for updates on delivery. Ferdi always responded promptly but his manager did not. Ferdi was on leave and handed the delivery to his manager who did not keep me informed. I had to push for information until Kate was assigned.

13 August 2025

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01 August 2025

Satisfied with friendly and knowledgeable staff. Disappointed that the price discount offered with our invitation as existing customers was not available for a full cash purchase, meaning I had to take out HP to achieve the discount

01 August 2025

Brilliant experience

26 July 2025

Very professional and knowledgeable

21 July 2025

All the team have been very attentive and efficient.

20 July 2025

Extremely satisfied, Ferdi Khan is a credit to Marshall BMW Hook.

20 July 2025

We knew what we were looking for and the members fo staff reponded well to our requirements.

08 July 2025

I was kept informed throughout. Everything was explained really well and the handover was superb.

07 July 2025

I'm completely satisfied

22 August 2025

Great service and kept us updates throughout. Thanks Andre!

19 August 2025

Good advice provided by Brandon

19 August 2025

Did not reset service interval

17 August 2025

Always able yo get the car in when required and the staff are extremely polite

17 August 2025

Fantastic service and Andre is the best in the business

14 August 2025

Always quick and efficient!

13 August 2025

There was an issue after the car was given a basic service meaning I had to return on the Saturday, was treated like an inconvenience and fed a lot of false information.

13 August 2025

The work done at Marshall Hook was excellent- but the booking via the website was less effective.

12 August 2025

Because the experience was first class as expected.

09 August 2025

Jamie was great, knowledgeable and went out of his way to make sure what was needed to be done was done same day.

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