BMW Bodyshop Customer Promise.

BMW Bodyshop Customer Promise.

The Bodyshop Customer Promise ensures every customer receives the exceptional level of service they expect. The following points outline our commitment to you:

- Following an accident our employees will support you and your insurer with advice and guidance.

- We will work with your insurer to make sure that you are not left stranded.

- When you contact us, we will respond promptly.

- Our employees are trained to BMW Standards maintaining the highest levels of quality.

- We only use BMW Approved repair methods ensuring a safe repair.

- We will always use Genuine BMW Parts and paint.

- We will ensure that you are kept informed during the repair process.

- Following the repair of your vehicle, the BMW anti corrosion warranty will remain in place.

- We will return your car to you washed and vacuumed.

- We will issue you with a BMW Approved Certificate of repair which guarantees our quality of workmanship for the lifetime of your ownership of the vehicle.